Returns & Exchanges

At MooGoo, we want you to love your skin and your products, which is why we offer a 30-day satisfaction guarantee on all our natural skincare essentials. If a product isn't the right fit for your skin type, we are happy to assist with a return or exchange to ensure your routine is perfect.

Return Process

• 1.
  Initiate Your Request

  Contact our friendly customer care team via email with your order number and the reason for your return to receive a Return Authorization.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring the products are at least 50% full and well-protected for transit.

• 3.
  Ship It Back

  Affix the provided return label or address the package to our warehouse facility using a tracked shipping service of your choice.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will process your refund or store credit within 5-7 business days to your original payment method.